Have a Question?
Take a look at the answers below to some of our most frequently asked questions.
What are your business hours?
Office hours are from 08H00-17H00 Monday to Friday.
What type of payment methods do you accept?
Credit cards (Visa, Master, Amex), Debit cards, Buy Now, Pay Later accounts (Mobi-Cred), Pay_Me-Now or bank accounts (EFT).
Can I get a full refund?
Please refer to the return policy on customer remorse.
Does the customer pay shipping fees?
Business to Consumers (B2C) standard shipping fees via Courier Guy and Paxi applies. Applies. B2C for orders R500 and above – free shipping. Shipping fees to Salon Owners, Beauty Salons, Retail and Wholesale is subject to agreements.
Why should I choose the Royal Revival Range?
The Healthy Curl Growth Range is formulated for Natural Hair. It is Paraben and Sulphate Free and biodegradable (eco-friendly). Â
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The formulations are designed to improve scalp health, promote healthy curl growth, and provide deep moisturisation.
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The styling products of the Healthy Curl Growth Range soften hair  (i.e. Detangler) , accentuate curls (i.e. Curl Enhancer), Reduce Dandruff (i.e. Healthy Scalp and Anti Dandruff Oil Spray). The UV Protector Spray is used specifically when heat is applied during blow wave. .  Deep moisturisation with the Hair Mask and Leave in Conditioner.  The shampoo is a keratin shampoo, which is very important rebuilding the hair structure of textured hair.  The Hair Growth Oil accelerates hair growth for both hairline, beards, improve scalp dryness.   Brow Serum with Natural Black Pigment (no dye). Hairfood two options available.
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Other Styling Products: The Edge Control tame baby all day without leaving white marks. The
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Other uses: Â Braided Styles, Dreadlocks, Relaxed Hair, Brazilian Wigs, and Weaves.
The Personal Care Range is focussed on solution driven products. The first edition is the Body Roll-On and is used for pigmentation lightening & skin soothing.
How can I buy when I ran low on cash?
Buy with the help of Mobi Cred or Pay Me Now.
The Mobi-Cred application is available on the website. The application needs to be in your personal capacity. Business owners can not apply for Mobi-Cred. Please take note, on product selection – the Mobi- Cred Widget calculates the instalment amount over 12 months. The outstanding balance can be paid back in shorter time periods aswell.
An alternative for payment is via Pay-Me-Now. Pay-Me-Now is a three month payment option .
Once the funds clear in our bank account – your order will be immediately shipper. Expect 2-3 days for funds to clear.
Can’t Find The Answer?
Contact our team today to see how we can help.