ROYAL REVIVAL Shipping and Delivery Policy

Thank you for visiting and shopping at https://royalrevival.co.za/.  Following are the terms and conditions that constitute our Shipping Policy.

Currently, we ship DOOR to DOOR for your convenience within South Africa. Standard shipping cost by The Courier Guy or Paxi Collivery (Pty) Ltd for all orders nationwide. Courier Guy do make use of sub-contractors in some areas, based on their business model. Kindly note to choose your suburb correctly from the drop-down list provided when checking out.

Kindly note: Two attempts are the maximum number of times The Courier Guy or Paxi will arrive at your designated delivery address. A SMS and E-mail notification is in place. While we use reasonable efforts to satisfy the shipping and delivery dates provided to you, we shall not be liable for any delays in shipments.

Order changes.
Once your order has been confirmed, it can’t be modified.

Item not received.
If the problems persist kindly write us at info@royalrevival.co.za and we’ll try our best to help and resolve the issue at our earliest. You can visit the Return & Refund page to understand the procedure in case of orders that are declared lost or damaged.

Value Add – Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email, SMS once your order has shipped
containing your tracking number(s). The tracking number is active until receipt of the parcel. Within the email, is a link to follow the exact tracing of your parcel.